First timers

Welcome to Red Bird Vitality! We would love for you to experience one of our classes!

 

Please arrive 15 minutes prior to the start of class to complete forms and get acclimated to the studio.

Arriving

Please arrive at least 10 minutes prior to class in order to get checked in and put your belongings away.

 

Be on time! In order to avoid class disruption, late arrivals of more than 5 minutes will not be allowed to enter the Red Bird Zone and your class will be forfeited.

Guidelines

The exercise area of the studio is referred to as the Red Bird Zone.

 

Please park in front of the studio.

 

Arrive at least 10 minutes prior to class and remain in the lobby area. Your instructor will welcome you into the Red Bird Zone at class time.

 

In order to avoid distractions during class, cell phones will not be allowed in the Red Bird Zone. Please store them in the lobby area.

 

A valid credit card must be kept on file.

 

Class packages will recur on a monthly basis unless cancelled within 5 days prior to renewal.

 

Class package rollovers are not allowed.

 

COVID-19

 

Red Bird Vitality follows the guidelines as set forth by the State of North Carolina. In addition, equipment is wiped down and sanitized after each class. Temperatures will be taken at the front door. Masks will be required within the studio at all times, including while exercising.

Cancellations

Our classes are limited to 6 participants in order to give you the attention you deserve. If you need to cancel a class, please do so at least 12 hours prior to your class time to free up a spot for others.

 

Cancellations within 12 hours prior to your class time will result in a $15 late fee charged to your credit card on file.

 

No shows will result in a $25 late fee charged to your credit card on file. Your class will be forfeited.

 

Single class participants who cancel within 12 hours prior to class time or no shows will result in forfeiting the class and a $10 late fee.

 

If Red Bird Vitality has to cancel a class for any reason, i.e. inclement weather, you will be notified as soon as possible prior to your class.